Unique Senior Care in Kenilworth
Kenilworth is a treasure trove for anyone interested in history, with trips out to the stunning ruins of Kenilworth Castle and Stoneleigh Abbey being the ‘must do’ visits.
Unique Senior Care can provide a range of quality homecare services in Kenilworth and the surrounding areas to ensure you or your loved one are safe and receive compassionate care in your own home, where you feel most comfortable. Delivered with dignity and respect, our services include hourly care and companionship through to 24 hour live-in care coupled with complex needs care.
Our experienced team in Kenilworth and the surrounding district are rightly proud to have been awarded an inspection rating of Outstanding on two successive occasions from the Care Quality Commission (CQC) This rating is awarded to less than 5% of UK homecare providers and recognises that our relationship based hourly and live-in care is the very best available and enables you or your loved one to remain living at home for as long as possible.
We only directly employ our carers and all of them are PCR tested for COVID-19 on a weekly basis. They are all DBS checked before starting with us and must pass our most important ‘Mum test’ which requires them to be caring, kind and considerate enough that we would allow them to look after our own Mum, as well as being the best in the industry.
They receive extensive and on-going training, so you can look forward to receiving the highest quality homecare in Kenilworth through our hourly domiciliary, companionship, respite, end of life and palliative care.
Directors, Philip Maundrill and Philip Wright-Howarth set up the organisation over ten years ago with the aim of learning from their own experiences of supporting their own loved ones with their care and support needs. With a total focus on quality, their aim is to consistently provide the level of care that they expected for their own family members – but sadly, did not experience.
The service focuses on putting ‘People above all else’ and we have a systematic approach to continuous improvement across the whole organisation to ensure we learn from everything we do and to assist us in delivering an excellent service.
Our sole aim is to enable our clients to live their lives as they choose. This could mean supporting them with their morning and/or bed time routines, assisting with meal preparation and any medication requirements, or by providing companionship to allow you to do the things that are important to you.
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Meet Stacey,
your Care Advisor
Whatever care help and support you require, give our CQC Outstanding rated team a call on 01926 629030
What makes us different?
We have been rated Outstanding (twice) by CQC – less than 5% of home care providers have this rating.
We will arrive on time – every time.
Wherever possible, our aim is to never send a stranger – we will send the same carer.
Our view is quality care cannot be rushed, so we do not provide 15 or 30 minute visits – our minimum call duration is 1 hour.
Our reputation is very important to us – so quite righty, our standards are very high.
We think it is important that our staff do not look like medical Nurses – so they do not wear uniforms.
Our aim is for our clients to remain living independently in the comfort of their own home, so our services are designed with this in mind.
Services
Services we offer in the Kenilworth area:
Hourly care
Our hourly domiciliary homecare services are designed to meet our clients unique and individual needs.
Visits can be planned from an hour or more per week – to several per day. If additional peace of mind is required at night, then sleeping or waking night care can be arranged to address and worries about being left alone at night.
Our services are bespoke, which means our aim is to provide support when you need it and at a time that is convenient to your normal routine. Our carers can help with companionship, home help and specialist care for complex conditions such as Parkinson’s, Learning Disabilities or Dementia.
Our bespoke approach means our care plans are tailormade to your needs and will only be prepared when Katie our registered Manager has met with you (and possibly your family) to understand your needs and what outcomes you are looking to achieve from our service.
Live-in and 24 hour Care
Sometimes live-in or 24 hour care may be a better solution to your needs than an hourly care arrangement. It can also be a more cost effective than moving to a nursing home or residential care setting – especially when it is a couple that need support.
In these circumstances, our live-in or 24 hour care service could provide all the care and support you require – whilst allowing you to remain in the place you most love – your home.
Unlike some live-in care providers, we only provide experienced carers who are directly employed by us – therefore giving you the reassurance you will be receiving care and support from a regulated service which is monitored by the Care Quality Commission (CQC). This also means you will not have to worry about a thing as we will manage all of the day to day issues.
Once we understand your routine and preferences, then we will be able to ensure you benefit from all the help you require – exactly when you need it.
Call our CQC ‘Outstanding’ rated, expert team on 01926 629030 and find out how we can help you and your family.
What is the Cost of Hourly Care?
At Unique Senior Care, we're dedicated to providing exceptional care with clear and simple pricing.
Below, you’ll find the rates for our hourly care services. We believe in transparency, so there are no hidden fees like VAT or travel time for our visits.
Hourly Care and Support Services:
Weekdays:
- From 8am to 8pm: £41.00 per hour
- From 8pm to 8am: £42.00 per hour
Weekends:
- From 8am to 8pm: £43.00 per hour
- From 8pm to 8am: £45.00 per hour
These rates ensure that you’re always in good hands, with Caregivers who know your needs and are dedicated to making your day a little easier.
Reduced Rate for Off-Peak Companionship Support or Respite (£30 per hour):
Sometimes you might need a little bit of friendly company during the day to pop out to the shops or give family members a rest.
During our quieter times, between 10am and 4pm, we offer a special discounted rate for companionship calls.
This is currently charged at £75 for a 2½ hour visit and is a great way to get the support you need when our team is more readily available.
Sleepover Services:
Need some peace of mind throughout the night? Our sleepover service is available from 10pm to 7am at £275.00 per night. This ensures you have the reassuring presence of a Caregiver at home with you in case you require any extra support.
However, to ensure the safety and wellbeing of both you and them, your Caregiver must get at least four hours of continuous sleep. If not, the hourly rate will apply for the full shift.
Mileage:
Many of our clients love getting out and about with their Caregiver, whether it's visiting friends, nipping for cake and a cup of tea, or a routine hospital appointment. Our Caregivers are all fully insured to take you out safely wherever you need to go. For services that involve travel in the car, we charge 50p per mile.
Bank Holidays:
Our Caregivers work hard, even on holidays. To reflect their dedication, we like to ensure they are fully compensated, so on these days, our rates are charged at double the hourly rate.
Additional Costs
Our fees cover the cost of our care and support services. If you’d like to enjoy hobbies or outings with your Caregiver, we’re delighted to help make these activities happen.
However, any extra costs during these trips, such as coffees, meals, show tickets, or public transport fares, will need to be covered by you. This way, your Caregiver can join in fully, ensuring your outings are as enjoyable and stress-free as possible.
Homecare Visits in and around Kenilworth
Home Help
If a little help around the house such as cleaning, hoovering or a spring clean would help, one of our friendly carers can help keep your home looking lovely.
It can also be can be an effective introduction to getting your loved one some initial support – as they may not feel ready to consider a care option.
If you need a lovely home cooked meal, then look no further. Our carers love to prepare our clients favourites.
Personal Care
Personal care is just that: it is personal and private, so it is really important for you and your loved one to know that we will be sensitive, caring and understand how to overcome any concerns that personal care may bring.
We can provide safe and caring support to help you with your morning and bedtime routines including washing/bathing, shaving, and prompting any medication needs.
Companionship
It is well known that loneliness and self-isolation can have a major impact on the well-being of the elderly.
This is why our companionship service can make a huge difference to you or your loved one, by providing the opportunity for social engagement, to pursue a hobby or interest, attend a family event or appointment, or enjoy a longer break or holiday.
Our companionship service can also be a very effective way to introduce care and support to loved one’s who may be resistant to getting some help.
Our experienced carers really enjoy companionship visits as they can make such a difference  by enriching our clients lives.
Dementia Care
A diagnosis of dementia is likely to be life changing for the sufferer and devastating to their family. The associated demeanour and behavioural changes can be upsetting and worrying, so managing these issues requires an understanding of the condition.
We have significant experience of providing care to those living with memory issues. Our specialist team includes a Memory Support Specialist, Dementia Champions and Dementia Friends all of whom provide bespoke specialist support to our clients and families.
The care needs of those living with dementia requires careful, close collaboration between all health partners, such as GP’s, specialist agencies, District and Admiral Nurses. So it is important that our team liaise with these partners to share any observations, and when necessary review the client care plan.
Respite Care
It is well known that informal carers provide hugely important support and care to their loved ones, however this also brings with it a huge burden of responsibility and associated challenges.
Our Respite service is available to give a well deserved break from the everyday demands of providing care for your loved one.
This respite could be from an hour each day, through to an extended daily break, or overnight visits to provide much needed sleep. Our hourly and live-in care are here to help.
Palliative/end of life care
We are very experienced at providing palliative (or end of life) care when you need it most. We understand this very difficult time.
For some of our carers, their unique personal qualities of compassion and sensitivity are best demonstrated during this time, and you can be assured that the Palliative, end of life care will be provided to your loved one with dignity and all the support they require.
They will provide care that is kind and patient, and they will liaise with other specialist nursing teams to ensure your loved one is comfortable, so you and your family are able to spend time with them.
Specialist Care
We have an extensive, detailed understanding of providing specialist care for people living with complex conditions such as MS, Parkinson’s, Learning Disabilities or for those who have suffered a stroke.
Our domiciliary and live-in carers receive specialist training and are experienced in working with other agencies involved to ensure you receive the care and support required to meet your needs – and potentially allow you to remain living in your own home and therefore avoid having to move into a residential care setting or nursing home.
Meet Nikki, our Registered Care Manager for Coventry & Kenilworth
We are delighted that Nikki is the Registered Manager for our service in Coventry & Kenilworth areas.
With over 20 years care experience, she started her career in carer at the age of 16, working in a care home looking after the elderly, whilst also studying at college to gain her Health and Social Care qualifications
Nikki is now a very experienced Care Manager, having worked in a range of different care settings from private and public hospitals, care homes, home care and including 18 years working with Mencap supporting people with Learning Disabilities.
A huge advocate of elderly care at home, Nikki fully understands the benefits of physical and mental wellbeing of both her clients and her support team and she truly believes in the right for everyone to be able to live safely, with respect and dignity in the comfort of their own home, surrounded by the things they know and love.
Nikki loves getting to know our customers and their families, as they are all unique. She also understands the benefits of listening to their life stories, and hearing about their interests and wider families; as this enables her team to really know the people they are caring for and make each visit count and make them happy.
Outside of work, Niki has two children, two dogs – one of which weighs more than her two children and enjoys getting out in the countryside for a family walk.
Jodie
Deputy Manager
Nyree
Care Supervisor
Chris
Care Supervisor
Hannah
Field Care Supervisor
Where to find us:
Unique Senior Care - Kenilworth & Coventry
44 The Square, Kenilworth
Warwickshire, CV8 1EB
Office Opening Hours
Monday – Friday 08:30am-5:00pm
Saturday & Sunday - Closed
Phone Lines Open
Monday – Friday 08:30am-9:00pm
Sat & Sun - 8:30am - 5:00pm
To talk to a member of our team about how we can help you.
As well as providing both Hourly Visiting Care and Live-In Care in Kenilworth, we also offer both these services across the neighbouring towns of Balsall Common and Leamington Spa.