Outstanding in Norfolk

Providers of CQC Rated outstanding home care services to older people in their own homes, giving you complete peace of mind.

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  • Personalised round-the-clock support - 24/7 expert care from a Caregiver who knows everything from your medication routine to how you like your cup of tea.
  • A team that knows your area - Experienced Caregivers supporting families from King’s Lynn to Great Yarmouth and everywhere in between.
  • Stay independent in familiar surroundings - Helping individuals remain at home, close to loved ones, local parks, and the high streets they know.
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My mum’s got all her things around her, she’s got more freedom and 1-1 with the carers. She sleeps better, eats better, is more content and can go out when she likes.

Rated 9.9/10 on homecare.co.uk

Read all 195 reviews

UK Top 20 Homecare Group 2024 Award Logo for Unique Senior Care

One of the Top 20 Home Care Groups in 2024 - homecare.co.uk

We have been so pleased with the care provided by Unique Senior Care. My mother has a core of four carers for days and nights, all of whom go above and beyond. The carers are so kind, professional and work incredibly hard to provide Mum with a comfortable and happy environment.

Caroline H (Daughter of Client)

The carers are superb and couldn't be improved upon. The coordinator is excellent and support from the office has clearly improved - we get far less 'last minute dot com' and this is important for my daughter. The care transforms my daughter's life.

J J (Mother of Client)

Set up care for elderly neighbour who was not very mobile and needed help with daily care. Unique Senior Care Solihull provided exactly the kind of care that she needed and she couldn't be happier.

Karen H (Friend of Client)

I have found every helper to be kind, caring and more than happy to do whatever to make our lives easier. My husband often doesn't want to have a shower but they are very good at persuading him, which is excellent.

I T (Wife of Client)

The office is most supportive and easy to contact. This has greatly reduced our stress and gives us continuance. We have been dealing with care agencies for many years. Unique is by far the best.

Martin L (Relative of Client)

The carers are a breath of fresh air for my mother and brighten her day considerably! The staff are friendly and supportive and have been so willing to provide extra help and advice as my mother's needs have changed.

Gillian W (Daughter of Client)

What is live-in care and how does it work?

24-hour home care means a professional Caregiver will live with you in your own home to provide round-the-clock support. It’s a practical alternative to moving into a residential care home, providing you or your loved one with continuous, personalised care in a familiar environment.

Is 24-hour live-In care suitable for my loved one?

Live-in care is a great option for those who need ongoing support but want to stay in the place they know and love. Whether your loved one enjoys the coastal beauty of Cromer or the historic charm of Diss, they can continue their usual routines while receiving the care they need at home.

This type of support is especially beneficial for those with long-term health conditions, limited mobility, or anyone who values daily assistance and companionship. With a dedicated Caregiver by their side, they can maintain their independence and quality of life in familiar surroundings.

Meet your Live-In Care Manager for Norfolk

Kate McGourlay, our Live-In Care Manager for Norfolk, joined us in 2021 after a 30-year career as a paediatric sister. She brings extensive nursing knowledge and a warm, personal approach to supporting both clients and Caregivers.

Kate creates tailored care plans, offers hands-on support to her team, and ensures every client feels heard and cared for. Outside of work, she enjoys time with her husband, two daughters, and their Labrador, Ferdie. She finds real joy in hearing clients’ stories and seeing the positive difference care can make.

Inspected and rated
Outstanding by the CQC

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Kate Live in Manager Video Icon_Apr24

Kate
Live-In Care Manager For Norfolk

Understanding live-in care costs in Norfolk

Live-in care offers a desirable option for those wishing to remain in their familiar home environment while receiving needed support. The costs for live-in care vary, reflecting factors like care needs, provider experience, and location.

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Care for couples

An expert Caregiver provides personalised, round-the-clock care for both partners, ensuring they can continue to live comfortably together at home.

£2,240 /per week

No setup fees

Free assessment

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Care for individuals

Attentive one-to-one support from a fully-trained Caregiver ensures all your needs are met and you can remain safe and comfortable at home.

£1,785 /per week

No setup fees

Free assessment

What our pricing includes

  • Tailored care plans to meet individual needs
  • Emotional support and companionship
  • Help with daily activities: personal care, meal prep, light housework, and medication management
  • Specialist care for complex conditions like dementia and Parkinson’s
  • Regular check-ins and updates with family members
  • 24/7 support from a dedicated Care Manager
  • No minimum term or lengthy contracts

Why costs vary?

Several factors can affect live-in care pricing:

  • Regional factors

    Costs can vary by area, with higher prices often found where demand for care is greater and local living costs are higher.

  • Care requirements

    More intensive care, especially for complex conditions, increases costs due to the need for specialist support.

  • Type of provider

    Regulated providers, overseen by the CQC, may charge more due to strict standards and detailed care management.

Funding support for live-in care

There are two main sources of funding support for live-in care:

  • Local authority contribution: Financial support may be offered, dependent on an assessment of care needs and financial circumstances.

  • NHS continuing healthcare:This covers all costs for those with substantial medical needs, following an NHS eligibility assessment.

Other financial support

Some benefits help with extra costs for health or disability:

  • Attendance allowance:  Weekly payments available for those over State Pension age who need assistance due to health or disability issues.

  • Personal Independence Payment (PIP): Financial support for those aged 16 to State Pension age with ongoing health conditions or disabilities

We provide live-in care across the whole of including:

Attleborough

Cromer

Dereham

Diss

Fakenham

Great Yarmouth

Holt

Melton Mowbray

North Walsham

Norwich

Swaffham

Thetford

As well as providing Live In Care in Norfolk, we also deliver continuous live‑in support throughout England, including the neighbouring counties of Suffolk and Cambridgeshire. Looking for another area? See all our locations.

How to find a high-quality care service in Norfolk

Live-in care is an excellent choice for those needing regular support while wanting to remain in their familiar surroundings. With live-in care, your loved one can continue to enjoy the historic charm of Holt or the vibrant community of Great Yarmouth, all while living comfortably in their own home.

Factors to look for when choosing live-in care

Services offered

Ensure the provider offers the right level of support for your loved one’s needs.

Experience & reputation

Look for a provider with a strong track record, well-trained Caregivers, and positive client reviews.

Personalised matching

A good provider carefully pairs Caregivers with clients based on needs and personality.

Regulatory standards

Choose a provider regulated by the Care Quality Commission (CQC) for safety and quality assurance.

Quality monitoring

Regular assessments ensure care remains high-quality and responsive to changing needs.

Emergency & contingency planning

A reliable provider should have backup plans in place if a Caregiver is unavailable to ensure continuous care and support.

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Transparent costs & communication

Look for clear pricing, open communication, and a structured process for feedback.

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Family involvement

The best providers encourage families to be part of care decisions and ongoing support.

Personalised care in just

Simple steps to get the right care in place quickly
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1. You’ve found the right care

You’re on the right path to personalised live in care.

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You're here

2. Free assessment

Call or enquire online. We’ll start with a chat and arrange a free home visit within days to ensure you get the right care.

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3. Crafting your care plan

We’ll create a care plan tailored to your loved one’s needs and lifestyle.

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4. Matching your Caregiver

Together we'll find a Caregiver who's a perfect match for your loved one’s needs and personality.

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Have care in place next week

5. Care in place

Care usually starts within a week. Your Care Manager will attend on day one and check in again on day seven.

What does a live-in Carer do?

Live-in Caregivers offer much more than practical help - they play a crucial role in promoting their client’s physical and emotional wellbeing at home.

  • Personal care: Helping with bathing, dressing, and grooming.

  • Medication assistance: Making sure prescriptions are taken properly.

  • Meal preparation: Cooking meals that match dietary needs.

  • Mobility support: Assisting with safe movement indoors and out.

  • Companionship: Providing conversation and social interaction.

  • Monitoring wellbeing: Checking for health changes and concerns.

  • Hobbies & social activities: Encouraging pastimes and outings.

  • Housekeeping: Keeping living spaces clean and comfortable.

USC Stars

"My first experience of Unique was for my husband who had dementia. The carers were excellent helping him to shower and shave when he wouldn't let me help him. When I needed care myself, Unique was the obvious choice for me. I have been very happy and satisfied with the service I have received and would have no hesitation in recommending them."

PW, a Unique Senior Care client via Homecare.co.uk

Inspected and rated
Outstanding by the CQC

CQC Outstanding Rated Care Image

Benefits of home care in Norfolk

Home care improves daily life by offering one-to-one support while promoting long-term independence.

  • Tailored personal care: Support is based on individual needs, to ensure comfort and dignity.

  • Independence at home: 24-hour care provides peace of mind for clients and their families.

  • Flexible and adaptive care: Assistance adjusts as needs change, ensuring the right support.

  • Family involvement: Loved ones can stay involved in decisions and daily activities.

  • Cost-effective alternative: For couples, it’s often cheaper than a residential care home.

  • Emotional wellbeing: Familiar surroundings reduce stress and create a sense of security.

  • Continuity of care: A dedicated Caregiver builds trust and understands preferences.

  • Better health outcomes: Regular check-ups help prevent issues and allow early action.

a carer with client sitting in font of a dressing mirror on the West Midland live in care page

Caregivers in Norfolk

We select just one in 80 applicants to ensure outstanding care. Every Caregiver has at least a year of experience and a strong commitment to quality.

Training & development that sets us apart

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Comprehensive training: Covers dementia care, first aid, and medication management.

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Ongoing learning: Regular training keeps your Caregivers up to date with best practices.

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Award-winning: Recognised with the Princess Royal Training Award and as Centre of Excellence by Skills for Care.

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 Skilled Caregivers: Highly trained and dedicated professionals ensure you’re always in safe hands.

Understanding different in Norfolk

Finding the right care starts with understanding what’s available. Whether your loved one needs occasional support or full-time care, here’s a quick guide to the options.

Types of care services

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Home care:  Personalised support at home, tailored to individual needs and routines.

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Day care: Daytime assistance with activities, companionship, and social engagement.

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Residential care: 24/7 support in a communal setting for those with higher needs.

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Specialist care: Focused care for conditions like dementia, Parkinson’s, or palliative needs.

Unique carer assiting elderly male client with doing up his tie in the types of live in care service on the west midlands page

The difference between live-in care at home and residential care

Understanding the key differences between live-in care and residential care can help you make the best decision for your loved one’s needs.

Inspected and rated
Outstanding by the CQC

CQC Outstanding Rated Care Image

Home care

  • One-to-one care delivered in the comfort of home.

  • Tailored support designed around personal needs.

  • Encourages independence and familiar routines.

  • Supports emotional wellbeing in a familiar setting.

  • Family can stay involved in daily care decisions.

Residential care

  • Care is delivered in a shared communal setting.

  • Can require adjustment to a new living space.

  • Provides structured support and social activities.

  • Involves communal living with set routines.

  • Family involvement may follow visiting schedules.

Download your guide to live-in care

Live-in care guide

All you need to know about live-in care
Essential Guide To Live In Care - transparent

A 38-page resource covering how it works, costs, and funding. Perfect for those who want a detailed understanding before making a decision.

Live-in care brochure

A simple overview of live-in care
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A short, easy-to-read guide covering the key benefits and how it works. Ideal for those looking for a quick introduction.

Live-in care in Norfolk – FAQs

Find answers to your questions about our live in care services and how we can help.

Yes! We offer live-in care across Norfolk, including King’s Lynn, Cromer, Diss, Wymondham, Great Yarmouth, and surrounding areas. If you’re unsure whether we cover your location, just get in touch, and we’ll be happy to help.

Live-in care starts from £1,785 per week for an individual and £2,240 per week for couples. For respite, palliative, or complex care, pricing is £2,100 per week for individuals and £2,485 per week for couples. Costs can vary depending on care needs, and some families may qualify for local authority funding or NHS Continuing Healthcare support.

Yes. If you need urgent support, we can often arrange live-in care within a few days. Our local care team will guide you through the process and ensure everything is set up smoothly, whether care is needed immediately or as part of a long-term plan.

Our Caregivers can assist with GP visits, hospital appointments, and any other healthcare needs. We work closely with Norfolk NHS Trusts, district nurses, and other healthcare professionals to ensure continuity of care.

We take time to understand your loved one’s personality, interests, and care needs before matching them with the right Caregiver. If they enjoy visiting local parks, gardening, or social activities, we’ll aim to match them with a Caregiver who shares their interests, ensuring a natural and comfortable connection.

We do everything possible to make the right match from the start, but if your loved one isn’t happy, we’ll work quickly to find a Caregiver who is a better fit. Our priority is making sure they feel comfortable, safe, and well-supported at all times

Explore these essential local resources in Norfolk for additional support, advice, and community connections relevant to live-in care and beyond.

  • Norfolk County Council - Adult Social Care: Offers a wide range of services including care assessments, support for independent living, and information on care homes and community support services. They provide guidance on financial assistance and access to various care options.
  • Carers Matter Norfolk: Provides free, independent, and confidential support for unpaid carers in Norfolk. Services include financial and practical support, health and wellbeing advice, and training for carers.
  • Age UK Norfolk: Offers services to help older people live independently, including befriending services, information and advice, and support for health and well-being.
  • Alzheimer's Society - Find Support Near You: Provides support for individuals and families affected by dementia, including local support groups and advice on living with dementia.
  • Norfolk Community Health and Care NHS Trust: Provides community healthcare services including support for adults with health conditions, rehabilitation, and specialist nursing care.
  • West Norfolk Befriending: Matches volunteers with unpaid carers to offer companionship and practical support such as help with shopping, gardening, and collecting prescriptions.
  • Headway Norfolk and Waveney: Offers free carer support groups for those impacted by brain injury, providing practical and emotional support.
  • Independence Matters: A not-for-profit company offering a range of services for people with dementia and their carers, including personal assistance, respite breaks, and day centres.
  • Norfolk Adult Care and Support Guide: A comprehensive guide to adult social care in Norfolk, including listings of care homes, nursing homes, and home care services, along with information on falls prevention and safety in the home.
  • NHS Norfolk and Waveney Integrated Care System: Oversees healthcare services in Norfolk, including major hospitals like Norfolk & Norwich University Hospital and community healthcare services.

Still have questions?

We're here to help you!
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  • Speak to our live in care experts

    Meet Stacey, your friendly expert care advisor

Navigating Live in care can feel overwhelming, and we understand how personal this decision is. We're here to guide you every step of the way—offering advice, reassurance, and ensuring your loved one receives the highest quality care.

  • Quick 30-minute call: We'll discuss your situation and provide expert advice on care options.
  • Book a free assessment: If you're ready, we can arrange a no-obligation assessment to match your needs.
  • Fast, flexible care setup: We can start care within days if necessary, ensuring your loved one receives prompt, personalised support.

Inspected and rated
Outstanding by the CQC

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Stacey or one of our team of friendly and experienced care advisors, will be in touch as soon as possible by phone or email to discuss your live in care needs.

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