Compassionate Elderly Care at Home: Rona’s story

 

 

In this honest and down-to-earth account, 92‑year‑old Rona shares what care at home has meant for her and her husband, John. From managing day‑to‑day tasks to helping them feel less alone, their story shows how the right support can make a real difference.

Introducing Rona and John

Rona and her husband John have received care at home from Unique for the past eight years. Ten years ago, John had a stroke. He was quite poorly for a couple of years, but with the help of their family and a stairlift installed in their home, they managed as best they could.

After a while, though, Rona began to experience some health problems of her own. They recognised that John needed more personal care and that it was becoming too much for them to manage without some extra support. That’s when they turned to professional care.

Looking back, Rona says it was the right decision — not only for practical reasons but because it allowed them to keep living in their own home with a bit more comfort and reassurance.

John receiving care during a hospital visit

Getting the Right Support

At first, like many couples, they tried to manage between themselves and with support from family. But as things became more difficult, it was clear that regular care would help ease the pressure.

Now, with the support of several regular carers, Rona and John have found a routine that works. “They are attentive to our needs. They’re always very cheerful and happy when they come in, and above all, very compassionate,” Rona says.

She believes this kindness is one of the most important qualities in a carer — not just doing the job, but doing it with care and thoughtfulness.

The Importance of Familiar Faces

One of the things that’s helped Rona and John feel more settled is the consistency of having the same carers visit.

“By having the same carers, it’s very useful because we have the continuity of care, which is rather important at our age,” Rona explains.

Seeing familiar faces builds trust and means their carers know their preferences and routines. That consistency helps them feel safer and more relaxed — and ensures that care is as effective and personal as possible.

Rona discussing quality care with her family

Help with Everyday Things

Over time, everyday tasks like getting dressed and washed have become more difficult for both Rona and John.

“I can’t, and John certainly can’t, dress and wash ourselves properly,” Rona says. “So you see, personal care would be poor without support.”

She’s aware that this is a reality many people face as they get older — and that asking for help can make a big difference. “People struggle, and now because we’ve got care, we don’t have to struggle quite so much,” she adds. “The carer will do it — ask the carer to do it, all this kind of thing.”

Having this help has lifted a huge weight off their shoulders. It’s allowed them to keep living independently while staying safe and well looked after.

Adapting Over Time

Like many people who receive care, Rona and John’s needs have changed over the years. John, now 95, has been diagnosed with vascular dementia, and that’s brought new challenges.

“Over the years our needs have changed,” Rona says. “We are thankful, and we do appreciate all the help we have had from Unique over the years.”

The flexibility to adjust care has helped them feel more in control and better prepared for whatever comes next.

Hoping to Celebrate a Special Milestone

Despite the health challenges they’ve faced, Rona and John are approaching a remarkable milestone — their 70th wedding anniversary.

“I think Unique are trying hard to enable us to reach our 70th wedding anniversary in a few months’ time,” Rona says. “There’s always one or the other that’s gone usually before 70, so I don’t know whether we shall get there… but we shall get there.”

It’s a hopeful reflection that shows how much having the right support can mean when it comes to holding onto life’s precious moments.

Rona and John celebrating their 70th anniversary

FAQS: Common questions around care at home

Home care can include help with washing, dressing, mobility, medication prompts, companionship, meal preparation, and light housekeeping. The level of support can be tailored to each person’s needs — from a few hours a week to several visits a day.

Look for providers with positive reviews, clear communication, and a focus on building long-term relationships. It’s worth asking how they match carers to clients, and whether you’ll see the same carers regularly.

Yes, care plans should be reviewed regularly and adapted as needs change. A good provider will work with you to make sure support stays right for the situation, without overcomplicating things.

A care manager will talk through the person’s needs, preferences, and routines to put together a personalised care plan. It’s also a chance to ask questions, raise any concerns, and get a feel for the provider’s approach.

Seeing the same familiar faces helps build trust over time. Encouraging open conversation and allowing time for relationships to grow naturally can make a big difference.

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